Introduction

Welcome to Casas da Comédia! These Terms and Conditions outline the rules and regulations for the use of our website. By accessing this site, you accept these terms in full. If you disagree with any part of these terms, please discontinue use of our website.

Scope and Purpose

This policy demonstrates our dedication to privacy and personal data protection, ensuring transparency in how we handle information related to our patrons, employees, suppliers, and other stakeholders.

Why This Privacy Policy?

We aim to inform you about our general rules concerning privacy and personal data processing, collected and handled with respect and in line with national and European legislation.

What is the Scope of This Privacy Policy?

This policy applies solely to personal data collected and processed by Casas da Comédia.

Addressees

This policy is addressed to the general public and to Casas da Comédia clients in particular.

Definitions

• Personal Data: Information about an identified or identifiable individual; individuals are identifiable when they may be directly or indirectly identified through data such as name, ID number, contact information, or other specific elements regarding their identity.

• Processing: Operations performed on personal data, such as collection, registration, organization, structuring, storage, adaptation, retrieval, consultation, use, disclosure, or destruction.

• Data Controller: The entity that determines the purposes and means of processing personal data.

Types of Data Collected

Casas da Comédia collects personal data necessary for reservations, ticketing, invoicing, and communication purposes. This may include:

• Nome

• Contact information (email address, phone number)

• Payment details

• Preferences related to performances and events

Purpose of Data Collection

The personal data collected is used for the following purposes:

• Managing reservations and ticket purchases

• Communicating updates about performances, events, and promotions

• Processing payments and invoicing

• Improving our services based on customer feedback and preferences

Legal Basis for Processing

We process personal data based on:

• Consent: When you have given clear consent for us to process your personal data for a specific purpose.

• Contractual necessity: To fulfill a contract we have with you, such as processing a ticket purchase.

• Legal obligation: When processing is necessary to comply with the law.

Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

Data Sharing and Disclosure

Casas da Comédia does not share personal data with third parties, except when necessary for:

• Legal compliance

• Protecting our rights and property

• Providing services through third-party vendors (e.g., payment processors) who are contractually obligated to protect your data

Individuals have the following rights regarding their personal data:

• Right to Access: Obtain confirmation about whether their data is being processed and access to their personal data.

• Right to Rectification: Request correction of inaccurate or incomplete data.

• Right to Erasure: Request deletion of their data under certain conditions.

• Right to Restrict Processing: Request limitation of data processing under specific circumstances.

• Right to Data Portability: Receive their data in a structured, commonly used format and have it transmitted to another controller.

• Right to Object: Object to data processing based on legitimate interests or direct marketing.

Exercising Your Rights

To exercise these rights, please contact us at [insert contact information]. We will respond to your request within the timeframes established by applicable law.

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure storage systems

• Access controls

• Regular security assessments

Casas da Comédia reserves the right to update this privacy policy as necessary. Any changes will be communicated through our official channels.

For questions or concerns regarding this privacy policy or our data protection practices, please contact:

• Email: casasdacomedia@gmail.com

• Address: R. Joaquim António de Aguiar 49, Coimbra, Portugal 3000-230.